Terms and Conditions
Welcome to Nations Optics (“we,” “us,” or “our”). By accessing or using our website at www.nationsoptics.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.
1. General Information
Nations Optics is a global eyewear and eye care brand founded with a vision to make premium, affordable eyewear accessible worldwide. We provide a curated selection of eyeglasses, sunglasses, contact lenses, and other optical products through our e-commerce store and physical retail outlets.
2. Product Information and Availability
We strive to ensure that all product descriptions, prices, and availability are accurate. However, we reserve the right to change or update product information at any time without prior notice. We also reserve the right to limit the quantities of any products or services we offer.
3. Ordering and Payment
- All orders placed through our website are subject to acceptance and availability.
- Once you place an order, you will receive an email confirming your purchase. This email does not signify our acceptance of your order.
- Payments can be made through various secure payment gateways offered during checkout.
- We reserve the right to refuse or cancel any order for reasons including but not limited to: product or service availability, pricing errors, or suspected fraud.
4. Shipping & Delivery
Orders are typically delivered within 3 to 7 business days after prescription confirmation and quality checks. Delivery timelines may vary depending on customization, location, and courier logistics. Shipping charges are calculated based on your delivery address and displayed at checkout. Once dispatched, you will receive a tracking number via email or SMS.
Nations Optics is not liable for shipping delays caused by external factors beyond our control (e.g., weather, courier delays, etc.).
5. Returns & Exchanges
We offer a 10-day return or exchange policy on eligible purchases:
- Products must be unused, in original packaging, and returned with proof of purchase.
- Custom prescription lenses may not be refundable unless there is a manufacturing defect.
- Returns or exchanges can be initiated at any of our store locations or by contacting our support team.
We reserve the right to refuse returns that do not meet our policy.
6. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described. To read our full privacy practices, please visit our Privacy Policy.
7. Intellectual Property
All content on this website—including but not limited to images, text, graphics, logos, and trademarks—is the property of Nations Optics or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any material without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Nations Optics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased. Our total liability to you for any damages, losses, or causes of action shall not exceed the amount paid by you, if any, for accessing the website or purchasing products.
9. Indemnification
You agree to indemnify, defend, and hold harmless Nations Optics and its affiliates, employees, directors, and suppliers from any claims, damages, costs, or other expenses arising from your use of our website, violation of these Terms, or infringement of any rights of a third party.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on the website. Your continued use of the site following any changes constitutes your acceptance of the new terms.
11. Contact Information
For questions about these Terms or any of our policies, please contact:
Nations Optics Customer Support
Email: [support@nationsoptics.com]
Phone: [+918218264441]
Website: www.nationsoptics.com