Privacy Policy

Effective Date: [Insert Date]

Welcome to NationsOptics! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website and services.

By visiting or using our website, you acknowledge and agree to the practices described in this policy.

1. About Us

NationsOptics is a sole proprietorship registered under the Companies Act, 2013. We specialize in offering eyewear products including frames and prescription glasses through our online store powered by the Magento platform.

2. Information We Collect

a. Personal Identification Information

• Full Name
• Date of Birth
• Email Address
• Phone Number
• Account login details (username and password)

Note: We do not collect or store your payment information (such as credit/debit card details or net banking credentials). All transactions are processed through secure third-party payment gateways.

b. Log and Device Data

When you visit our website, we may automatically collect:

• IP Address
• Browser type and version
• Operating system
• Device identifiers
• Pages visited and time spent on each page

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality, remember your preferences, and understand usage patterns.

To learn more, please visit www.allaboutcookies.org.

3. How We Use Your Information

We use the data collected for the following purposes:

• To provide, operate, and maintain our website
• To personalize your experience and recommend relevant products
• To process your orders and deliver customer service
• To respond to your inquiries or feedback
• For marketing, promotions, and updates (you can opt out anytime)
• For internal business operations including audits, data analysis, and research
• To comply with legal obligations or requests from regulatory authorities

4. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service providers: logistics partners, payment processors, and IT support services who assist in delivering our services
• Affiliates or business partners: under strict confidentiality obligations
• Regulatory or legal authorities: if required by law or in the interest of protecting rights, property, or safety

In case of business transfer (e.g., acquisition, merger, or insolvency), your information may be transferred to the new owner subject to this Privacy Policy.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once it is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system can be completely secure, and you share your information at your own risk.

7. Your Rights

As a user, you have the following rights under applicable Indian data protection laws:

• Right to access the personal data we hold about you
• Right to request corrections or updates
• Right to request deletion or restriction of your data
• Right to withdraw consent where applicable

To exercise these rights, please contact us at:
Email: support@nationsoptics.com

8. Changes to This Privacy Policy

We may periodically update this policy to reflect legal, regulatory, or operational changes. All updates will be posted on this page with an effective date. Continued use of our website implies your acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to our Data Protection Officer:

NationsOptics – Customer Support
Email: support@nationsoptics.com

10. Data Protection and GDPR Compliance

Although we operate primarily in India, we respect and follow international standards for data protection, including the European Union's General Data Protection Regulation (GDPR).

You have the right to access, correct, or delete your personal data at any time. You can manage and delete your personal information directly from your account page on our website without needing to contact support.

If you experience any issues or require assistance with your data, feel free to reach out to us at support@nationsoptics.com.